General return policy

  • We accept returns for an exchange or refund within 30 days of the purchase date.
  • The items you like to return should be purchased from our online store. If you bought one of our products from a retail partner of ours, please contact them directly.
  • Items must not be worn, altered, or washed, have all tags attached and be returned in the original packaging.
  • Shipping charges are not refundable
  • Final sales items may not be returned
  • Custom made items may not be returned

RETURN SHIPPING COSTS

We charge a return shipping fee for returned goods unless the original item was shipped in error. These costs will be deducted from your refund or store credit. The total amount charged depends on the weight of the return and shipping address, we will inform you about the exact costs after reviewing the return application.

REFUNDS & PROCESSING TIME

If your returns arrive at See Scout Sleep within the 30-day timeline specified above, your refund will be processed in the original form of payment within five business days. You will be notified via email when this transaction has taken place. NOTE: Your bank may need extra time to process a refund after receiving the information from See Scout Sleep.

EXCHANGES

To serve you most efficiently, we do not offer merchandise exchanges. Instead, you’ll get the right size or color fastest if you place a second order. Once we receive your return, we’ll credit your account.

RETURN FORM


Please upload a clear picture of the item for us to inspect:


REFUNDS & PROCESSING TIME

If your returns arrive at See Scout Sleep within the 30-day timeline specified above, your refund will be processed in the original form of payment within five business days. You will be notified via email when this transaction has taken place. NOTE: Your bank may need extra time to process a refund after receiving the information from See Scout Sleep.

EXCHANGES

To serve you most efficiently, we do not offer merchandise exchanges. Instead, you’ll get the right size or color fastest if you place a second order. Once we receive your return, we’ll credit your account.


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